ChatGPT & Zapier: Agentic AI for Everyone
Vanderbilt University · View on Coursera ↗
Taught by Dr. Jules White
Data ScienceBusiness
About the course
Agentic AI is a type of AI that combines Generative AI with tools and actions, allowing us to build "agents" to assist us with everyday tools like Gmail, Office365, Google Sheets, Salesforce, etc. These agents can perform tasks on our behalf, such as updating a spreadsheet or sending an email. There are classes that teach these Agentic AI concepts, but they are geared towards programmers. If you aren't a programmer, they won't teach you how to build agents to help with your daily tasks. This cl
The dissent
The most-upvoted critical review (1 vote, 2.0★).
“The course desperately needs more written lessons, step by step instructions, in print form, for setting up the GPT with Zapier, and, sadly, even then it's bound to be frustrating because Zapier is a very finicky platform that will just intermittently stop working with ChatGPT, which is a huge pain when trying to complete the project! The issues slowed me down considerably, because you would never know if the issue was on my end, or on Zapier's end. (I would estimate that 75%+ of the snags were entirely Zapier). I liked the lectures and learned a lot from watching them, but I can not recommend the course as a hands on guided learning process. On the plus side, I'm now duplicating the project with n8n, which is supposed to be a much more reliable platform and is the "go to" platform today for AI agents ans automations.”
Coursera's 4.6 comes from 139 ratings. Of those, 5.8% are 1–2★.
Starisk reads the reviews learners voted most helpful, and weights each by the square root of its votes: a review with 80 upvotes counts about five times one with 2. Unvoted reviews are not skipped out of laziness — by this model they carry no evidence that other students endorsed them.
That measures what the most-endorsed reviews say, not “true quality.” The rating distribution above is the whole population, so you can see the sample next to it.
Reviews read on 23 Oct 2026.Read them on Coursera ↗