About the course
The Patient-Centered Care Essentials course is designed to prepare beginner-level students with the skills and knowledge necessary to provide compassionate, effective, and individualized care in a healthcare setting through three lessons. In Lesson 1: Communication in the Clinical Setting, students master the art of clear, empathetic, and professional communication with patients, families, and healthcare teams. Students learn techniques for active listening, delivering difficult information an
The consensus
Every one of the 3 reviews we read gave it 4★ or more. This is the most-upvoted one (no upvotes).
“I love it, it's very easy to follow and the lectures are the best”
Coursera's 5.0 comes from 14 ratings. Of those, 0.0% are 1–2★.
Starisk reads the reviews learners voted most helpful, and weights each by the square root of its votes: a review with 80 upvotes counts about five times one with 2. Unvoted reviews are not skipped out of laziness — by this model they carry no evidence that other students endorsed them.
That measures what the most-endorsed reviews say, not “true quality.” The rating distribution above is the whole population, so you can see the sample next to it.
Reviews read on 23 Oct 2026.Read them on Coursera ↗