People and Soft Skills Assessment
IBM · View on Coursera ↗
Taught by IBM Skills Network Team
Personal DevelopmentBusiness
About the course
Knowledge of people and soft skills are increasingly coming into focus and being recognized as critical for success – we can also call them "Success Skills" or "Power Skills". These skills and behaviours include: creating & delivering presentations; using the agile approach for working professionally to deliver quality work & experiences to clients; effectively collaborating with teams; effective impactful communications; dealing with challenges in a controlled & focused manner; and problem so
The dissent
The most-upvoted critical review (3 votes, 1.0★).
“All six of the related courses in this specialization — People and Soft Skills for Professional and Personal Success — are unpolished. Aside from copy errors, there are quality issues with the content. Some of it is acceptable, but some of it is problematically outdated. Some of the information presented is contradictory. The reviews and quizzes are inconsistent and poorly formatted, and often only vaguely line up with the lesson material.”
Coursera's 4.7 comes from 360 ratings. Of those, 2.5% are 1–2★.
Starisk reads the reviews learners voted most helpful, and weights each by the square root of its votes: a review with 80 upvotes counts about five times one with 2. Unvoted reviews are not skipped out of laziness — by this model they carry no evidence that other students endorsed them.
That measures what the most-endorsed reviews say, not “true quality.” The rating distribution above is the whole population, so you can see the sample next to it.
Reviews read on 23 Oct 2026.Read them on Coursera ↗