← all courses

People & Soft Skills: Essential for Professional Success

IBM · View on Coursera ↗

Taught by IBM Skills Network Team

Personal DevelopmentBusiness

Coursera
4.7
headline rating
Starisk
2.1
Inflated

About the course

Offered by IBM. Develop key power skills to boost your work life. Master powerful people and soft skills for achieving professional success. Enroll for free.

The dissent

The most-upvoted critical review (14 votes, 1.0★).

“It kept referring to these 'collaborative barriers' but never went into details on each one. What each one was or examples of each. It made it really difficult to follow along and to pass the quiz”

1.0 / 5

Read the full review on Coursera ↗

Coursera's 4.7 comes from 6,631 ratings. Of those, 2.7% are 1–2★.

Starisk reads the reviews learners voted most helpful, and weights each by the square root of its votes: a review with 80 upvotes counts about five times one with 2. Unvoted reviews are not skipped out of laziness — by this model they carry no evidence that other students endorsed them.

That measures what the most-endorsed reviews say, not “true quality.” The rating distribution above is the whole population, so you can see the sample next to it.

Reviews read on 23 Oct 2026.Read them on Coursera ↗